Where do you ship?
Please refer to our shipping policy.
Customs and import charges for international orders?
Please be aware that all customs and import charges are to be paid by the customer. We do not include tax or customs fees in our postage or product pricing. Please refer to your country specific information. We are a Hong Kong based company and we ship from Hong Kong. We are not liable for your counties imposed tax or fees.
What size am I?
Can I return/ exchange if it doesn't fit?
Yes, please refer to our returns/ exchanges policy.
How do I wash my silk items?
Are your products real silk?
Yes all of our products stated as silk are genuine mulberry silk.
Is the silk dye safe?
We use only natural non toxic dye. All of our products are safe. We are OEKO certified.
Are the products hypoallergenic?
Why is silk better than cotton?
Silk has less friction, it doesn’t absorb moisture as quickly as cotton, there is no visible or feel of thread therefore stops creases and lines. Softer on your skin and hair.
Why a silk turban and pillow case? Can I just buy one or the other?
Both products have different advantages. The Silk pillow case is famous for skincare and hair care. However, to keep your blow dry perfect the turban/ hair wrap cocoons your hair, preventing moisture loss & preventing dehydration. The hair turban keeps everything in place until morning.
The combination of silk hair turban/ wrap and silk pillow case is ideal as you can care for both your skin and your hair to the ultimate degree. Both hair and skin are cared for and style is maintained.
What currency are the products sold using?
All prices are in Hong Kong Dollars, certain countries will display the currency country specific however, all payments are processed in HKD.
Are your products packaged or gift wrapped?
Yes our products will arrive in a Anaphe gift bag when available. If you need more than one gift bag send us a message after you have placed your order.